Privacy policy

Welcome to EYTE (“Platform,” “we,” “us,” or “our”). This privacy policy explains how we collect, use, disclose, and protect the personal information of our users, including both artists and buyers, who use our platform to display, sell, and purchase artwork. We are committed to protecting your privacy and ensuring the safety of your personal data.

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Information we collect

• Account Information: When users register on the platform, we collect essential information like name, email address, username, password, and, in some cases, payment details for secure transactions.
• Artist Profile Data: Artists may provide additional details to showcase their work, including their school, course of study, biography, and portfolio.
• Transaction Information: For purchases, we may collect and process details regarding the artwork, buyer information, purchase date, and payment details.
• Usage Data: We may collect data on how users interact with the platform, including pages visited, features used, and times and dates of interactions, to improve user experience and platform performance.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience, remember login details, and understand user interactions on the platform. For more details, refer to our Cookie Policy.

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How we use information

We may use the collected information to:

• Facilitate account registration, transactions, and customer support
• Promote and manage listings of artwork
• Process payments securely
• Communicate platform updates, new features, and marketing offers (users can opt-out)
• Improve and personalize user experience on the platform
• Monitor, maintain, and enhance the security of the platform

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How We Share Information

We may share your information in the following circumstances:

• With Service Providers: We share personal information with trusted third-party providers who assist in processing payments, securing data, and other operational needs.
• Legal Requirements: We may disclose personal information if required to comply with legal obligations, such as responding to law enforcement requests.
• With Consent: If you provide explicit consent, we may share information with third parties for purposes outside of this policy.

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Data Retention and Security

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We retain personal data as long as necessary to fulfill the purposes outlined in this policy, and we have implemented industry-standard measures to secure your information. However, please be aware that no online platform can guarantee absolute security.

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Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Restrict or object to certain data processing activities
• Withdraw consent for data use where previously provided

To exercise these rights, please contact us using the information below.

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Updates to This Policy

We may update this policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage users to review this policy regularly to stay informed of updates.

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Contact Us

If you have questions, concerns, or requests related to this privacy policy, please reach out to us at hello@eyte.se

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